Professional services is often described as a “people business”. In this episode of Conversations With, Georgie Baker is joined by Laurence Fishman, Partner at Nyman Libson Paul, to explore the intersection of human connection and brand, and why neither can succeed without the other. Together, they discuss how authentic relationships play a vital role in long-term success and how to foster trust and build a sense of belonging across hybrid and global teams. While AI and technology continue to reshape our industry, Laurence and Georgie reflect on what AI cannot replace: empathy, judgement, trust, and meaningful human connection.
If there is one piece of advice for emerging leaders, it’s this: Invest in relationships before you need them, and build a brand that reflects who you truly are, not just what you sell. This episode is a powerful reminder that impact, influence, and sustainable growth are built on connection.
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